Paratransit Service
Safe, reliable transit
PARATRANSIT SERVICE
Coast RTA’s Paratransit Services are designed for persons who are unable to access our fixed routes independently and safely due to physical or mental disabilities.
Individuals who cannot safely board, ride or get to or from a regular public transit bus because of a disability may be eligible under the Americans with Disabilities Act (ADA).
Coast RTA’s Paratransit Services are available in areas of Horry and Georgetown Counties within a ¾ mile radius of any Coast RTA fixed route.
Coast RTA’s Paratransit Program is a curb to curb, shared ride, transportation service. Advanced reservations are required. The service is available to anyone pre-qualified (and certified by a medical professional) on the basis of having a physical or mental disability, whether short-term or permanent.
Passengers requiring extra help to get to the door may request a modification of this policy when scheduling their trips. In such cases, the driver will provide additional assistance on a door-to-door basis.
** Please note that our drivers are not permitted to enter the residence and must be within sight of the bus at all times.
Any persons who are currently ADA certified or qualified for the Coast RTA Paratransit are eligible to ride our Coast RTA fixed routes at no cost, with proper identification.
To qualify, applicants must have a doctor certify the short-term or permanent disability. Pick-up and drop-off destinations must be within a ¾ mile radius of a Coast RTA fixed route. Coast RTA reserves the right to verify any applicant’s status with a health care professional.
Access the Coast RTA Paratransit Application here
Fares
Fares for Coast RTA Paratransit riders and companions are $2.00 per ride.
Approved and registered attendants are not charged to accompany rider. Companions are permitted to ride for $1.00 fare, as space permits.
Making reservations
Reservations are taken daily from 5 AM to 9 PM and must be made the day before your desired traveled. At the time of the reservation, pick-up times may be negotiated with passengers to insure the most efficient scheduling.
Coast RTA, at the discretion of the Paratransit Coordinator, may honor a late trip request.
Please have the following information ready:
- Name
- Address
- Telephone number
- Pick up location and address
- Drop off location and address
- The desired time of arrival at your destination
- The desired time for the return pick up
- Whether or not passenger will be using a mobility aid, such as a wheelchair, crutches, etc.
- Whether a companion or assistant will be riding
Cancellations and no-shows
Occasionally, there may be a need to cancel a ride. Please be considerate of others and make any cancellations as soon as possible or at least two (2) hours prior to pick up time.
All cancellations should be directed to (843) 488-0865.
Paratransit Riders Guide Click HERE for our Paratransit Riders Guide
**Please be advised that Coast RTA reserves the right to suspend or deny service to anyone who has excessive cancellations or no shows.**
paratransit riders guide
For detailed information on Paratransit services, please click HERE.Paratransit Riders Guide Revision w triennail comments2