Paratransit Service

Safe, reliable transit

PARATRANSIT SERVICE

Coast RTA’s Paratransit Services are designed for persons who are unable to access our fixed routes independently and safely due to physical or mental disabilities.

Individuals who cannot safely board, ride or get to or from a regular public transit bus because of a disability may be eligible under the Americans with Disabilities Act (ADA).

Coast RTA’s Paratransit Services are available in areas of Horry and Georgetown Counties within a ¾ mile radius of any Coast RTA fixed route.

Coast RTA’s Paratransit Program is a curb to curb, shared ride, transportation service. Advanced reservations are required.  The service is available to anyone pre-qualified (and certified by a medical professional) on the basis of having a physical or mental disability, whether short-term or permanent.

Passengers requiring extra help to get to the door may request a modification of this policy when scheduling their trips. In such cases, the driver will provide additional assistance on a door-to-door basis.

** Please note that our drivers are not permitted to enter the residence and must be within sight of the bus at all times.

Any persons who are currently ADA certified or qualified for the Coast RTA Paratransit are eligible to ride our Coast RTA fixed routes at no cost, with proper identification.

To qualify, applicants must have a doctor certify the short-term or permanent disability. Pick-up and drop-off destinations must be within a ¾ mile radius of a Coast RTA fixed route. Coast RTA reserves the right to verify any applicant’s status with a health care professional.

Access the Coast RTA Paratransit Application here

Fares

Coast RTA Paratransit riders and companions will pay double the fixed route fare, but no more than $3 per person for service each way. Approved and registered attendants are not charged to accompany rider. Companions are permitted to ride for $1.50 fare, as space permits.

Only pre-purchased passes will be honored for Coast RTA Paratransit Services.

Making reservations

To reserve a ride in advance, please call (843) 488-0865 daily from 5am to 9pm for adequate scheduling.  We kindly request reservations of up to one day prior.  Please know that we will do our best to accommodate your requested time, however Coast RTA may require flexibility of up to one (1) hour. If additional time is needed, Coast RTA will coordinate directly with the rider for schedule approval.

Coast RTA, at the discretion of the Paratransit Coordinator, may honor a late trip request.

Please have the following information ready:

  • Name
  • Address
  • Telephone number
  • Pick up location and address
  • Drop off location and address 
  • The desired time of arrival at your destination
  • The desired time for the return pick up
  • Whether or not passenger will be using a mobility aid, such as a wheelchair, crutches, etc.
  • Whether a companion or assistant will be riding

Cancellations and no-shows

Occasionally, there may be a need to cancel a ride. Please be considerate of others and make any cancellations as soon as possible or at least two (2) hours prior to pick up time.

All cancellations should be directed to (843) 488-0865.

Access the DOWLOADABLE Coast RTA Paratransit Brochure here!

**Please be advised that Coast RTA reserves the right to suspend or deny service to anyone who has excessive cancellations or no shows.**

A Lifeline for Many Passengers

To provide safe, reliable, affordable and courteous mass public transportation that enhances the quality of life for residents and supports the growth of tourism.

Our Mission

To provide safe, reliable, affordable and courteous mass public transportation that enhances the quality of life for residents and supports the growth of tourism.

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